4.9 (247) · € 28.99 · En Stock
Uber’s customer support staff is the company’s first line of defense against driver and rider misconduct. But a BuzzFeed News investigation reveals that during Uber’s transition from a local customer support operation to a global one, these employees worked under conditions that sometimes made it difficult for them to do their jobs.
At Uber, a New C.E.O. Shifts Gears
Chaos Engineering with Containers
Omni storage & rentals fails, shutters, sells engineers to Coinbase
How Travis Kalanick's Iron Grip Weakened Uber — The Information
We're just fucking illegal”: Uber Files reveal a pattern of shady behavior around the world - Rest of World
How Travis Kalanick's Boot Camp for Young Techies Went Off the Rails
The Ultimate Guide to Training for Customer Service & Support
Filling financial gaps for gig workers — The Financial Revolutionist
Contracts And Chaos: Inside Uber's Customer Service Struggles
Did Uber Eats' Super Bowl ad miss the mark?
Analyzing Customer Issues to Improve User Experience